Frequently Asked Questions
After selecting the desired products, add them to the shopping basket. To review your basket and complete the order, place the cursor on the basket icon on the top right.
• The order can be completed either by creating an account or as a visitor. To complete the order, press the PLACE ORDER button
• Choose the payment method by clicking on one of the available options.
Upon completion of the order, a confirmation page appears, with the buying summary and the order number.
1. By cash (within Greece)
2. Deposit in Bank Account (ALPHA BANK)
3. Credit / Debit Card
The website www.athinagkini.com, acnowledging the importance of Personal Data and Electronic Transactions safety issues, has taken appropriate measures, using strong encryption and SSL protocol, in order to ensure maximum security. Transactions with credit or debit card are handled by Alpha Bank’s servers in a secure environment, where you can safely use your card.
The order can be canceled within 2-3 hours of completion. Call +30 2103256420 (Store opening hours) or email firstname.lastname@example.org
Call +30 2103256420 (Store opening Hours) or email email@example.com
If the order has been completed you can not add another product, you will have to place a new order and contact us by phone.
VAT is included in all listed prices.
For purchases in Greece and abroad, the company cooperates with ELTA.
• For shipments within Greece, shipping is free of charge for orders over 30 €. For orders under 30 € the cost is 3 €. Delivery time is 1-3 business days.
• For shipments in Europe,shipping is free of charge for orders over 150 €. For orders under 150 € the cost is 9 €. The delivery time is 4-5 business days.
• For international shipments, shipping is free for orders over 200 €. For orders of under € 200 the cost is 12 €. Delivery time is 8-10 business days.
In case your order has been shipped, the Voucher number will be communicated to you via e-mail so that you can track your order through the web-tracking service of the courier company.
You should contact us via email at firstname.lastname@example.org or by phone at +302103256420
In case you are absent, two other efforts will be made by the transport company (ELTA). If the shipment fails, the parcel is returned.